The term of return and exchange of goods is carried out within 14 working days from the moment of purchase, in accordance with the legislation of Ukraine, provided that the goods have not been used and have no signs of use.

METHODS OF RETURN OR EXCHANGE:

  • Return the goods by postal service or courier, delivery is paid by the customer.
  • Return the product yourself to one of the Miracle Me stores.
  • In the case of an exchange, the delivery of the new product is carried out after receiving the previous order.

(*The money for the product is returned within 7 working days after receiving the product).

 

INSTRUCTIONS FOR RETURNING GOODS PURCHASED THROUGH OUR ONLINE STORE

  1. Fill out the application found in the product box or download it from the link.
  2. Take a photo of the completed return application and the fact of payment and send it to the manager.
  3. The manager will confirm the return or ask for corrections to be made to the application.
  4. After the manager has confirmed the return, put it in the box:
  • goods
  • a completed return application

      5. Pack all of the above and send it to the warehouse address: Vyshneve, str. Lomonosova, 42. After receiving the parcel, the return       will be made within 7 working days.

 

Download the return form